Guarantees
Know your property is protected with our guarantees
Results Guarantee
We do not get paid until you get paid! We prepare the property for more in and coordinate any repairs. We advertise, show and process applications. We execute a full lease/disclosures that best protect you along with a thorough Move In inspection with pictures. After all of this is completed and all funds are collected then we are paid.
Leasing Guarantee
If a tenant we place breaks their 12-month lease early, we'll find a qualified replacement tenant for your property at no cost to you, no re-leasing or marketing fees. This guarantee reflects our confidence in the thorough screening we do on every tenant we place, and our commitment to keeping your property leased and earning income for you.
Maintenance Guarantee
As our client, you deserve confidence that maintenance issues are handled promptly, transparently, and cost-effectively. We contact you before any work is done. No surprise repairs, no surprise bills. You choose the vendor. Use your preferred contractor or one from our trusted network — it's your call. A live person answers 24/7. Every call gets a real conversation, not a voicemail box. That's maintenance management done the way it should be — responsive, transparent, and on your terms.
Accounting Guarantee
We are here to provide timely payments, complete reports and answer questions as needed.
Eviction Guarantee
We stand behind every tenant we place. If a tenant we place for you needs to be evicted during the initial lease term, Sail Properties will handle the eviction process and cover the associated legal and court costs. That's our commitment to getting it right the first time, and backing it up when it counts. Guarantee applies to tenants placed and managed by Sail Properties under an active management agreement.