Maintenance Request
Inform Us of a Maintenance Issue
Maintenance Info
Simply open a service request through our online portal and we will address it in a timely manner. You can also email your service request to team@sailproperties.com. If it is an emergency that requires immediate attention, please call (714) 960-4441.
If this is a life threatening emergency call 911 immediately.
Once service requests are received, we will work with a vendor or vendors to get estimates for the repairs. After an estimate is approved by the property owner, we will assist in coordinating the scheduling of repairs.
Important
Repair or damage caused by tenant negligence or misuse is a tenant responsibility. In such cases, repairs will be made, but the tenant will be charged for the cost of the labor and materials. Damages or plumbing stoppages caused by tenant negligence or misuse will be paid by the tenant. Owners pay for routine maintenance and repairs that result from normal wear and tear.